Shipping & Returns


Domestic (48 States)

Domestic shipping is handled by the United States Postal Service or UPS and is based on your purchase total. Use this table to calculate your delivery time & shipping expense. Expedited & 2 Day orders placed before 12:00 PM Pacific Standard Time will be shipped the same day or the following business day if placed on the weekend. Most orders are shipped within 1-3 business days. Please note: some packages may require a signature and will not be released without a signature. The delivery of your package may be delayed if no one is present at the time of delivery. is not responsible for any delays caused by adverse weather conditions.


Alaska, Hawaii, APO/FPO & US Territories

Some shipping methods may not be available for Alaska, Hawaii and US protectorates. Standard shipping is assessed an additional $4 handling charge.



Expedited shipments cannot be guaranteed due to possible delays in customs. Please note the customer is responsible for any country specific tariffs and duties added by their respective government.


International Orders

Expedited shipping is not available for international orders other than Canada. Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government.

Foreign orders are usually shipped via USPS and can take 2-4 weeks to receive. Please refer to the shipping charts below to calculate international shipping expenses.

Please note that some orders may be assessed additional shipping charges due to weight and size limitations. This predominately applies to orders with large quantities of boots and shoes. If your order requires additional charges, you will be contacted to approve these charges before we ship your order.


Exchanges is happy to exchange your merchandise (excluding Final Sale Items) for another size or even another item. We also recommend that you give us a call to hold the item(s) that you want instead. That way it won't sell out before your original merchandise gets back to us. PLUS we will pay to have your exchange shipped out to you using our Economy Shipping. Coupons cannot be applied to exchange orders or hold orders. For orders placed with a coupon, the coupon will be honored for an even exchange of the same item only.


Refused Packages


Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on

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